Safari is the default browser on iPhone and iPad, but sometimes it stops working properly. Pages may not load, the app may freeze, or you might see a blank screen. This problem can appear after updates, network changes, or due to hidden settings.
The good news is that most Safari issues are easy to fix. Below is a clear, step-by-step guide that anyone can follow, even beginners.
Also read:Â Best Alarm Apps for Mac in 2026 (That Actually Work)
Start With Basic Checks
Before changing settings, make sure Safari is really the problem.
First, try opening the same website in another browser like Chrome.
Then open a different website in Safari.
If only one site does not load, the issue is likely with that website, not Safari. Some websites go offline temporarily.
Also, double-check the web address. A small typing mistake can stop a page from loading.
Force Close Safari
Safari can freeze due to temporary memory issues.
- Open the app switcher
- Swipe Safari up to close it fully
- Open Safari again and reload the page
This quick step often fixes minor glitches.
Refresh Network Connections
Unstable internet is one of the most common reasons Safari fails.
Use Airplane Mode
- Open Control Center
- Turn on Airplane Mode
- Wait 10 seconds
- Turn it off and try Safari again
This refreshes your network connection.
Restart Your Device
Restarting clears background issues that may affect Safari.
- Power off your iPhone or iPad
- Wait about one minute
- Turn it back on and test Safari
Check Screen Time Restrictions
Screen Time can silently block Safari access.
- Open Settings
- Tap Screen Time
- Go to App Limits
- Make sure Safari is not restricted
Also check Content & Privacy Restrictions and temporarily turn them off to test.
Fix Network and Internet Problems
Safari fully depends on a working internet connection.
- Switch between Wi-Fi and mobile data
- Try connecting to a different Wi-Fi network
- Make sure Safari is allowed under Cellular Data settings
If Safari works on another network, your original connection is likely the issue.
Reset Network Settings
Hidden network settings can break Safari.
This will reset Wi-Fi, mobile data, VPN, and DNS settings.
Your personal data will stay safe.
Steps:
- Open Settings
- Go to General
- Tap Transfer or Reset iPhone
- Select Reset
- Choose Reset Network Settings
Enter your passcode and confirm.
Disable VPN, DNS, and Proxy Settings
VPN apps often cause Safari loading errors.
- Turn off any active VPN
- Open Wi-Fi settings
- Tap your connected network
- Set Configure DNS to Automatic
- Turn off Proxy if enabled
Test Safari again after these changes.
Update iOS or iPadOS
Safari updates come only through system updates.
Using an old version can cause crashes or slow performance.
- Open Settings
- Go to General
- Tap Software Update
- Install the latest available update
Make sure your device has enough battery and a stable Wi-Fi connection.
Clear Safari Cache and Data
Old or corrupted cache files can cause blank pages and slow loading.
Steps:
- Open Settings
- Scroll to Safari
- Tap Clear History and Website Data
- Confirm the action
Saved passwords remain safe if iCloud Keychain is enabled.
Disable Safari Extensions
Some extensions, especially ad blockers, can break websites.
- Go to Settings → Safari
- Tap Extensions
- Turn off all extensions
Restart Safari and test.
Enable extensions one by one to find the problem.
Adjust Safari Search Settings
Search may open but not respond due to wrong settings.
- Change the default search engine
- Turn Search Suggestions off and on
- Set Hide IP Address to From Trackers
- Disable advanced tracking protection for testing
These changes often fix search-related issues.
Turn Off iCloud Private Relay (If Enabled)
Private Relay can block some websites.
- Open Settings
- Tap your Apple ID
- Go to iCloud
- Turn off Private Relay temporarily
Reload the website to test.
Reset All Settings
If Safari still fails, resetting system settings may help.
This will not erase your data.
- Open Settings
- Go to General
- Tap Transfer or Reset iPhone
- Select Reset All Settings
Check Available Storage
Safari needs free space to work properly.
- Open Settings
- Tap iPhone Storage
- Ensure at least 15–20 GB is free
Delete unused apps, videos, or files if needed.
Last Option: Factory Reset
This should be used only if nothing else works.
It erases all data, so back up first.
- Open Settings → General
- Tap Erase All Content and Settings
- Follow on-screen instructions
Set up the device again after reset.
When to Contact Apple Support
If Safari keeps crashing even after all fixes, the issue may be hardware-related.
Contact Apple Support if:
- Other system apps also fail
- Safari crashes repeatedly
- The device overheats or restarts
Keep your device model, iOS version, and tried steps ready.
Also read:Â YouTube Videos Not Playing on Safari on Mac: Simple Fixes That Work
Final Thoughts
When Safari stops working on iPhone or iPad, don’t panic.
Start with simple steps like restarting and checking the network.
Clear Safari data, review extensions, and update your system.
Most problems are solved without drastic actions.
Apple Support is always there if nothing works.

Jatin Rajput (Tech Golu) — Tech blogger & YouTuber with 6+ years of experience in WhatsApp, Instagram, Facebook, and mobile guides. Founder of TechGolu.in.